WiFi Connectivity Issues

WiFi connectivity issues

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Understanding the issue

Problems with WiFi can be caused by equipment issues, poor or weak connections or interference from nearby devices such as garage door openers, smartphones, microwave ovens, and other electronic devices. On the other hand, if your modem is not connected securely or not properly placed, then it results in poor WiFi speed.

Netgear Support Possible solutions

Let’s have a look at some basic steps you can follow to troubleshoot issues with WiFi:
1. Check LAN and WAN connections
Physical wired connections are the most common culprit which cause WiFi problems. So, first thing you can do is check all wireless router ports or access points to make sure that Ethernet cables are inserted tightly. Also, verify that whether link status LEDs are solid green. If not, walk through the steps below:
  1. Check router manual or AP (access point) to make sure that the cable you are using is of the right type.
  2. Confirm that devices at both ends of each Ethernet cable are turned on. Also, check that both the ports are powered on.
  3. Connect another device (Ethernet-capable) like a desktop to the damaged router port or AP. In case the link status LEDs change, the device you previously used has a problem.
  4. Try to exchange Ethernet cables for repairing a broken connector or cable.
2. Reset your extender
Resetting the device is the most common thing you can do to make WiFi running quickly. Here’s how to do so:
  1. Plug in the device to an electrical socket.
  2. Press the reset key for a few seconds.
  3. Finally, restart the device.
3. Configure WiFi range extender
Follow the instructions below to configure your device:
  1. First and foremost, turn the device on.
  2. Open a web browser.
  3. Go to router login page.
  4. Sign in to your device using the default username and password.
4. Reposition your router
If none of the above-mentioned steps work for you, try positioning your router to another place. Alternatively, you can make use of a long Ethernet cable for moving it away from metal pillars, thick walls, and other electronic devices which can cause radio interference. It’s always better to put router and extender at a neat and clean place to get good WiFi signal strength.
5. Call on toll-free number 1-888-884-6940
If you face any type of issue with your WiFi, feel free to connect with us for fast and best solution by dialing our number 1-888-884-6940. Our technicians are rich in experience and knowledge, delivering satisfied answers to all your queries.
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